ORDERING INFORMATION

Help!
A real living person is here
We are a couple that is tired of pressing 1 for English or having to jump through hoops to get a real being on the phone. We know when doing business it shouldn't be artificial or automated. If at any point you have a question please reach out.
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You will be speaking with Natacha
740-680-9387
Call or text
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Email: OurUntamedRoots@Gmail.com
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We don't want to leave you waiting but, since we are living we respond during business hours.
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Receiving your order!
Old Washington, Ohio
We are based out of Old Washington, Ohio
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When placing your order please know that you have these options for receiving your products...
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-Pick up at
The Old Washington Farmers Market.
-You will be contacted by your preferred method when your order is ready-
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-Delivery
Delivery is based on your location, if you want anything ordered to be set up, and the items purchased. To avoid any hassles we ask for you to get a quote on delivery before placing your order.
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-We will work with you to figure it out-
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It is best to call to make arrangements before finalizing your order unless you live in the area and will be picking up. Our contact information is located all over the website and we respond ourselves during business hours.

Returns/issues
The fine print
We love doing business the way we would want to be treated. We will do our best to work with you if you are unhappy about something. Due to the nature of custom orders and everything being made at the time of sale we don't gurantee refunds. We do gurantee that we will hear you out and do our best to make it right.
We want you to come as a customer and finish as a friend.
We still believe in doing things the right way, the Old way, the shake a hand and look a person in the eye way.